Tally AMC / Annual Support Cover
Reliable Support. Faster Resolutions. Peace of Mind.
Keep your business running smoothly with our Annual Maintenance Contract (AMC) Support services. From day-to-day technical issues to software guidance and system troubleshooting, our expert team ensures your operations stay uninterrupted.
Whether you need quick remote assistance or on-site technical support, our AMC plans are designed to give your business dependable support throughout the year.
What’s Included in AMC Support?
🛠 Tally Technical Support
- Tally installation & configuration support
- Tally error troubleshooting
- Data synchronization issue resolution
- Company data opening / loading issue support
- Printer & invoice format setup assistance
- Multi-user access issue support
☁ Data Safety & Backup Support
- Auto backup setup & monitoring
- Data recovery guidance (where possible)
- Backup verification support
- Assistance in accidental deletion cases
- Protection guidance against data corruption risks
🔄 Software Updates & Maintenance
- Version upgrade support
- TallyPrime feature assistance
- GST-related configuration support
- E-Invoice & E-Way Bill setup support
- TSS renewal guidance
👨💼 Expert Assistance
- Remote support by trained professionals
- On-site visit support (as per AMC plan)
- Priority ticket handling
- Faster response times
- Dedicated support coordination
Why Choose Our AMC Support?
✅ Reduced downtime for your business
✅ Predictable annual support cost
✅ Faster issue resolution
✅ Expert Tally + IT support under one roof
✅ Preventive maintenance support
✅ Peace of mind for your team
Ideal For
- Businesses using Tally daily
- Multi-user Tally environments
- Companies needing quick technical help
- Businesses wanting proactive support
- Organizations without an in-house IT team
Support Plans
Basic Plan
For our Single User Customers who require Tally Support on telephone and/ or Remote Support and Occasional Onsite visit for Tally troubleshooting.
Features
- Unlimited Remote Support
- Unlimited Email Support
- Unlimited Telephone Support
- Onsite visit on request*
- Unlimited support through Tally Support Centre.
Enhanced Plan
For a company with multiuser environment and wants to make complete use of the software. The changing staff need to be updated and given proficient knowledge to help them become experts with Tally and for smooth functioning of the software.
Features
- Unlimited Remote Support
- Unlimited Email Support
- Unlimited Telephone Support
- Onsite visit on request*
- Unlimited support through Tally Support Centre.
Premium Plan
For any multi-location company where data synchronization from branches or factories to the head office is one of the key accounting operations.
Including our regular services, we also fulfill specific service demands and we promise to deliver the same within your time and as per yout budget.
Features
- Unlimited Remote Support
- Unlimited Email Support
- Unlimited Telephone Support
- Onsite visit on request*
- Unlimited support through Tally Support Centre.
Platinum Plan
An essential choice for companies where multiple users exist to ensure effective and smooth operations. The Company using Platinum plan would be treated as the Most Preferred Customer.
Features
- Unlimited Remote Support
- Unlimited Email Support
- Unlimited Telephone Support
- Onsite visit on request*
- Unlimited support through Tally Support Centre
Key Features
- We will schedule an engineer every month throughout the year with specific business purpose
- You can avail onsite services on demand on the SAME Day**
* Conditions apply
** If intimation for scheduling the engineer is provided before 12.00pm
We offer end to end Tally Services from Installation, Customization, Addons, AMC to training and more.
Other Tally Services
Tally Customization
Tailor Tally reports, invoices, and workflows to match your business process.
Tally Data Synchronization
Smooth and secure synchronization from head office to branch office or other systems.
Tally Training
Practical training for your team to improve efficiency and productivity.
TallyPrime AMC
Keep your business running smoothly with our Annual Maintenance Contract (AMC) Support services.
We offer end to end Tally Services from Installation, Customization, Addons, AMC to training and more.